I’ve been reading about ClassPass lately on a few blogs and it sounded like a neat idea! I had mentioned it to Laura and she said she’d be willing to give it a go for a month. So we signed up this past week and I picked my first class for 12:30 today at Stage 3 Fitness. I had signed up on Wednesday night and then yesterday started getting sick. One thing I didn’t realize about ClassPass is that there is a $20 fee if you cancel the class within 24 hours. I slept terribly last night. I woke up with a headache and tons and tons of sinus drainage. I felt miserable. But I didn’t want a $20 fee so I got out of bed around 11 just to make the 30 minute drive over there!
I mapped out the studio and got there at 12:10 and was really confused. The sign said Stage 3, but none of the shops looked like gyms! I tried to call the studio but no answer. I drove around some more, really confused, but never found it. I went back and forth between googling for ClassPass and the studio and it said it was at Ste 245 but there was no Ste 245! Then I saw Ste 140 and confirmed that the studio was in front of me, but it was closed. So, at 12:30, I left.
I was so frustrated! I emailed ClassPass about not being charged the fee for missing since I didn’t even know where the gym was! I drove a total of an hour and never even made it to a class! Despite being sick, I was actually really excited to try a new place!
When I got home, I tried to look up Stage 3 online! The first thing that comes up online is that it’s at a new location! That does not show up on the mobile site, so I had no idea there was a new location! I looked up the address on ClassPass and realized that they do have the updated address, but my Maps wasn’t updated to it apparently. And I didn’t realize the difference when I looked it up on google because they are still on the same road.
So, I realize ClassPass wasn’t at fault for this, but I plan on canceling the membership if I am charged for it. I don’t like the idea of being charged if you can’t go (like sometimes, with less than 24 hours notice, there might be something more important than going to the gym?!) and there was no phone number listed to reach ClassPass online, and the email I sent to them got a response about there being high volumes of emails. It’s already $80 a month, which I can pay for CrossFit and not get charged if I decide not to go to class. So, we’ll see.
I did email Stage 3 so we’ll see what they say! I explained the confusion with the new address, so who knows. Regardless, I’m a little frustrated that I drove an hour for nothing when I wasn’t feeling well, and that I didn’t even get to experience the gym!
Tomorrow morning, Laura and I are trying another class, so we’ll see how that goes! It’s a Cardio Muscle Mix class. I just hope to make it through without snotting everywhere, which isn’t looking very promising!
Now I’m off to bum on the couch and do nothing! I haven’t even done the dishes or laundry today. Definitely feeling very under the weather! I hope I feel better tomorrow for mine and Jon’s one year anniversary!
Edit: Stage 3 Fitness emailed me back! They were awesome about me missing the class and I’ll definitely be driving out there AGAIN in the future to check it out!